How do I create additional users?
Additional user accounts will require permissions settings suitable for their role. For example, Doctors as users should be able to see their billing without seeing other doctors' reports.
To create new users hover over SysAdmin and choose Users, then complete each tab in the user creation process; The following setup is a suitable example for your doctors. |
The first four tabs:
SysAdmin \ Manage Users \ User Details: Choose a User Type that best describes the role. Setting specific permissions comes later.
SysAdmin \ Manage Users \ Locations: All Locations can be selected,
SysAdmin \ Manage Users \ Doctors: Select only the doctor profiles the user should access.
SysAdmin \ Manage Users \ Permissions: All permissions must be unchecked with the following exceptions (side image) in the Claims section of SysAdmin \ Manage Users \ Permissions.
The next two tabs are self-explanatory:
SysAdmin \ Manage Users \ Password
SysAdmin \ Manage Users \ Activation
The last tab is optional and should only be attempted with technical support assistance.
SysAdmin \ Manage Users \ Location Restriction
Related Articles
HOW I DISABLE WINDOWS UAC?
⚠️ Security Note User Account Control (UAC) is a critical Windows security feature. Turning it off makes your computer more vulnerable to malware and unauthorized changes. Only disable UAC temporarily during a support session, and be sure to ...How do I create a new doctor profile?
Can I create additional doctor profiles for the same doctor or for a brand-new doctor? Yes! Creating multiple doctor profiles is especially useful for practices with more than one location. A separate profile for each location helps keep billing ...How to Close Your HYPEMedical Account (For Retiring Physicians)
When you retire or plan to discontinue your HYPEMedical service, your data remains fully accessible and can be downloaded for your records. This article outlines what data is included, how to access it, and the steps to finalize your account closure. ...Can HYPEMedical create a stale-dated-claim report as required in bulletin 231001?
We are having issues getting errors paid due to the recent changes. We are getting the error code VJ7 - on claims that are over three months old. Do you have a solution on how to get these processed efficiently? The Ministry states we need to ...Can HYPEMedical automatically upload and download MCEDT files with my GoSecure account?
HYPEMedical can do that! & more . . . HYPEMedical can automatically upload and download your MCEDT files from GoSecure. All you have to do is permit HYPEMedical to exchange files with MCEDT on your behalf as your Designee. Please follow the two-step ...