Summary / Description
Contact HYPE Systems Inc. for HYPEMedical, Hyperchart, OHIP billing, and clinic workflow support. Use phone, email, or our website to reach sales, general inquiries, or technical support.

General inquiries and sales

Toll-Free Phone: 1-800-592-2138
Local Phone: (905) 319-7413

Use these contacts for:

• New clinics or demos

• Pricing and subscriptions

• General questions about HYPEMedical / Hyperchart

How do I reach HYPE Systems support?

Use these for:

• Technical issues and error messages

• OHIP billing questions

• Training and workflow questions

What if I have an after-hours or urgent issue?

For urgent, time-sensitive issues outside regular hours:

1. Open a ticket through the Knowledge Base on our website, OR

2. Call the after-hours line: (905) 849-2427

   • Leave your name, clinic, and callback number when prompted.

A member of our team will return your call as soon as possible.

What is HYPE Systems’ office and mailing address?

HYPE Systems Inc.
100-5063 North Service Rd.
Burlington, ON L7L 5H6
Canada

Use this address for:

• Mailing cheques or documents

• Contract or legal correspondence

What are HYPE Systems’ hours of operation?

Monday–Friday: 8:30 AM – 6:00 PM (Eastern)
Saturday–Sunday: Closed

Support emails and tickets can be submitted at any time; after-hours voicemail and urgent tickets are monitored for time-sensitive issues.