How do I cancel an appointment?

How do I cancel an appointment?

There are two ways to cancel a patient's appointment; both are accessible from the Appointment Details form.

The first method relates to cancellation as an appointment status or stage. That way, once you Update the appointment status to Cancelled, it will remain on the appointment book and display the status Cancelled instead of Booked.


The other method of cancelling an appointment reclaims its space in the appointment book. In other words,  this cancellation method discards the appointment from the appointment book.


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